Digital Landlord Nigeria Limited said it has adopted the use of artificial intelligence to drive rentals of its rental apartments.
Digital Landlord Nigeria Limited Founder / Managing Director Mr. Keji Giwa said the company has invested heavily in improving the customer experience across all digital housing platforms in the short term.
A statement titled “Meet the Nigerian Company Powering Short-Term Homes with Artificial Intelligence” said that on Saturday.
Speaking on the innovation, the CEO said it was by “leveraging AI chatbots to automate responses, creating a virtual agent to take bookings and handle 24/7 customer service issues. 7 “.
“This will maintain an instant response time and 100% response rate without the need for a human agent, except for escalating second or third line sales or customer service issues, while still making room.” for a personalized and fully personalized native. IOS and Android application by the end of 2022 ”, he declared.
He said: “We aim to increase our short rental portfolio to accommodate the 98% more booking opportunities that the company has not been able to achieve in 2020 due to its limited number of properties.
“In that short period of time, the company only took bookings from 500 clients out of its 25,200 booking requests in one year due to a limited number of properties, representing only 1.98% of the total. reservation requests in one year. ”
With more investment opportunities becoming available to investors in the real estate and short-term homes industry, Giwa noted that in 2020, investors in his business through the Digital Owners Program received 17% net short-term rental income on all properties.
He said these investors should experience the same in 2021.
The CEO said, “In 2020, all existing digital owners received 17% short-term net rental income on all of their properties and are expected to experience the same in 2021.
“Compare that to local rental income rates of around three to four percent in Nigeria; that’s a whopping 425 percent – 566 percent difference in margins.
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